Guides

Responsibilities & Agreements

Responsibility Structure

The Technical Integrator (TIP):​

  • Provides the payment platform the Merchant will use (utilising Azupay Services)​
  • Pushes their Merchants to sign-up to Azupay Services for their payments​
  • Provides direct support to the Merchant​

Azupay (in relationship to the Merchant)

  • Has a direct relationship with the Merchant, where the merchant accepts Azupay’s T&C’s including pricing.​
  • This is a standard MSA approach.​
  • Performs onboarding functions (DD/KYC) and ongoing Due Diligence and has the right to approve or reject the merchant usage of Azupay Services at anytime as per the T&C’s.​
  • Invoices the Merchant directly each month for transactions performed by the Merchants customers​
  • The Merchant is set up as a client on the Azupay System with the Technical Integrator as the Parent
  • Disputes are managed between Azupay and Merchant with the Technical Integrator providing support.

Azupay (in relation to the Technical Integrator)

  • Enters into Partnership Agreement (TIPA) as a one-time agreement covering the Platform of the TI – which includes a “Revenue Share” model (aka commission)​
  • Supports the integration of Azupay Services into the TI’s platform.​
  • Pays out to the TI on a monthly basis, based on the aggregate revenue and agreed revenue share percentage of all the TI’s merchants.​
  • Provides a Recipient Created Tax Invoice to the TI as part of the payment process.​
  • Provides SLA's and Support to TI

Agreements

TIP Merchant Agreement​

  • It is assumed the TI will have an agreement of some kind with the Merchant.​
  • However, as Azupay has a direct agreement with the Merchant, the contents of the TI’s agreement with the Merchant is less relevant to Azupay.​

Azupay Merchant Services Agreement
Accepted via application process including digital signature includes:​

  • Azupay Terms & Conditions​
  • KYC/DD ​Glossary
  • Pricing​
  • Support​

Azupay Technical Integration Partner Agreement (TIPA – one-time agreement)
Signed & Includes​:

  • Revenue Share percentage (aka Commission) – covers all Merchants operating under this Technical Integrator.​
  • Azupay does DD on Merchant​
  • Azupay Settles to Merchant​
  • SLA's and Support for Technical Integrator ​