Account Configuration and Setup questions

There are various Settlement options that you can choose from with the default option being set to next day settlement where your previous period 24 hours transactions are swept to your nominated bank account the next day at 8am. All settlement options are detailed here: Settlement of Funds

You can request to change how your settlement configuration by raising a production configuration change ticket through JIRA Service desk here: JIRA Service Desk.

Azupay provides a Purchased Payment Facility (PPF) to our clients. This results in the your settlement/float account being classified as a Customer Funds Account. Azupay will hold funds within Azupay’s Customer Funds Account in trust on your behalf.

Azupay sets a default float limit of $200,000 for all clients. Should you require changes to this limit, Azupay will consider this based on your business needs.

You can request to change your PPF limit by raising a production configuration change ticket through JIRA Service desk here: JIRA Service Desk.

You can request to change your settlement account details by raising a request through JIRA Service desk here: JIRA Service Desk. You will be required to provide proof to Azupay that you own the account you are requesting to change your settlement account to.

Azupay will sweep the account balance to customers settlement account via Direct Entry (DE). This settlement will take 3 to 5 business days.

No, Azupay currently does not support the settling of transactions in real time to your external settlement bank account. Please refer to Settlement options available here: Settlement of Funds