Integration and Implementation questions

What is UAT?

User Acceptance Testing (UAT) is the final phase of testing performed by the end user or client to verify a software system or application is working to specifications before moving the application or connecting to the application in a production environment.

How do I sign up for access to Azupay’s UAT environment?

Access to our UAT environment can be requested via Azupay’s Service Desk portal:

https://azupay.atlassian.net/servicedesk/customer/portal/3.

What do I need to complete before requesting access to UAT?

Signed Azupay’s NDA, Proposal or Merchant Service Agreement
Provided necessary information about your business to complete the above.

How do I add/request an additional users to UAT?

You can give additional users access to the Azupay dashboard by logging in as an Admin user and inviting new users from your company to access the Azupay dashboard.

What’s the process for moving from UAT to Production Live?

To access Production you must have:

Signed our commercial Agreement
Finalised and approved Due Diligence
Passed UAT test processes
Passed our CX & UX Review
- If using one of our UX Apps this is likely to be a light touch exercise
- If building your own custom UX this may be more involved and you should include us in early design work
Depending on your situation additional requirements may be requested by our Risk and Compliance function.

How to access a production account?

In order to access Azupay production environment, you must complete the form called ‘Request a Live account’ through JIRA Service Desk: Request a Live Account - Azupay - JIRA Service Management (atlassian.net)