Onboarding of System Integration Partner Merchants

Swimlane Process Map of a merchant client (sub-merchant) onboarding for a SIP
Step 1
- SI initiates customer engagement with Azupay, shares solution details and specifications required to start the implementation process.
- SI and Merchant agree on commercials and sign-off an agreement.
Step 2a
- SI works with Merchant to complete and test implementation. Azupay to support this implementation and provide knowledge sharing and experience.
Step 2b
- Azupay requires the Merchant to complete an “application” which includes acceptance of Azupay T&C’s and signing off this as a non-commercial agreement.
- Azupay performs KYC and Due Diligence on the Merchant and approves based risk assessment of the Merchant.
Step 3
- Once Step 2a & 2b is complete the Merchant can be granted production access and can go live.
- The SI and Azupay will support the Go Live through a Hypercare period.
To Begin
- Request a sub-merchant account here
Please note the ticket will include the SIP contact, submerchant contact & Azupay technical contact. All updates will be received to all contacts.
Updated 8 months ago