Onboarding of System Integration Partner Merchants

Swimlane Process Map of a merchant client (sub-merchant) onboarding for a SIP

Swimlane Process Map of a merchant client (sub-merchant) onboarding for a SIP

Step 1

  • SI initiates customer engagement with Azupay, shares solution details and specifications required to start the implementation process.​
  • SI and Merchant agree on commercials and sign-off an agreement.

Step 2a

  • SI works with Merchant to complete and test implementation. Azupay to support this implementation and provide knowledge sharing and experience.

Step 2b

  • Azupay requires the Merchant to complete an “application” which includes acceptance of Azupay T&C’s and signing off this as a non-commercial agreement.​
  • Azupay performs KYC and Due Diligence on the Merchant and approves based risk assessment of the Merchant.​

Step 3

  • Once Step 2a & 2b is complete the Merchant can be granted production access and can go live.​
  • The SI and Azupay will support the Go Live through a Hypercare period.

To Begin

  • Request a sub-merchant account here

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Please note the ticket will include the SIP contact, submerchant contact & Azupay technical contact. All updates will be received to all contacts.